Helpdesk 101

Getting started with our helpdesk software

Mirroring your large touch screen or projector

Mirroring your large touch screen or projector Power on your screen or projector. Click on the dashed icon to the left side of the date time on the top menu (upper right hand side of the screen). Next click on the two overlappig squares show bottom right. Once clicked you should see an Apple TV...

Teams Screen Sharing MacOS

Teams Screen Sharing MacOS First hold down the command and space bar to get Spotlight Search. When all these steps are completed, the settings window should look like the following: **Download Instructions:** **Teams Screen Share Mac OS.pdf**

Troubleshooting Secure Print (uniFlow SmartClient)

1. Make sure uniFlow SmartClient is running. Look for the uniFlow icon in the top right corner of your screen. If the client is not running (the icon in the image is missing on your computer), start it by searching for it. To search, press F4 on your keyboard then search "uniFlow SmartClient" a...